Privacy & email
Calibrated is an online game in alpha. This page covers the email it sends, the information it stores about players, and how to get it removed. Last updated October 2026.
Exactly two kinds, both transactional, and both triggered by the person receiving them:
There is no marketing email — no newsletter, no announcements, no promotions, and no list to subscribe to. If you never register, you never hear from us.
This is what a verification email looks like:
Welcome, pilot.
Enter this code on the Calibrated sign-up screen to confirm your email and finish creating your account.
The code works for 24 hours. Never share this code: Calibrated will never ask you for it.
Someone entered this address on the Calibrated registration screen. If that wasn't you, ignore this email and no account will be created.
A password reset looks the same, titled Reset your Calibrated password, with a code that works for one hour.
Mail is sent from no-reply@calibrated.info through Amazon Web Services: Amazon Cognito, the service that manages game accounts, writes it and Amazon SES delivers it. The domain calibrated.info is verified with Amazon SES and signed with DKIM, so these messages can be sent from it directly. An address that bounces or reports our mail as spam gets its account disabled.
| What | Why | Where |
|---|---|---|
| Email address | Your login, and the two emails above | Amazon Cognito and the game database |
| Password | Signing in. We never see or store it — Cognito keeps only a secure hash. | Amazon Cognito |
| Google account | If you sign in with Google: the email address and name your Google account gives, passed to us by Amazon Cognito. We never see your Google password. If an email account of yours already exists, the two are linked. | Amazon Cognito and the game database |
| Display name | Shown in game; defaults to the part of your email before the @ | Game database |
| Characters & progress | Your pilots, ships, items, credits, skills and location | Game database |
| Account dates | When the account was created and last signed in | Game database |
| Usage counts | That an account was created, a pilot was created, and that a pilot played, each with an internal account number. So we can see how many people play. Never chat, names or email. | Our own usage system, on the same server |
| Site visits | That this website was opened, counted once per browser session, and where the visit
came from: campaign tags on the link, the site that linked here, and an ad's click number if there was one.
If you say yes to the notice at the foot of the page, the site remembers that in one cookie in your browser,
named helm_src, for 90 days; if you say no, or your browser sends a Global Privacy Control
signal, it is not kept (your answer itself is remembered, so you are not asked again). No name, address or
device details. It is not linked to your game account: the game is a separate program and never
reads it. | Your browser (the cookie) and our own usage system |
| Error reports | When the game hits an error it sends the message, the game version and your operating system, so we can fix it. No personal files or keystrokes. | Server logs |
| Connection logs | IP address and requested page, for security and troubleshooting; rotated automatically | Server logs |
| Reports & moderation | When a player reports someone, the report and the public chat from the few minutes around it are kept so a moderator can judge it fairly. Mutes and bans are kept with their reason and dates. See Moderation. | Game database |
The game database and server run in the United States (Hetzner, Ashburn, Virginia). Nightly backups are kept on the server for 14 days and, encrypted, in Amazon S3 (US East) for 90 days. Account sign-in runs on Amazon Cognito in AWS's US East region.
Calibrated is a shared world, so it has moderators. Here is what that means for your data:
If you think a sanction was a mistake, write to the address at the bottom of this page.
To keep you signed in, the game stores a sign-in token on your machine. It also remembers the email and password you last signed in with, so the login screen can fill them in. On Windows both are encrypted with Windows' built-in data protection, tied to your Windows user account; other programs running under your Windows login could read them, so don't use the remember feature on a shared account. A password that stops working is forgotten automatically.
To delete your account, characters and everything linked to them, or for any question about this page or an email you received from calibrated.info, write to mihai.voicescu@gmail.com.